Appointments need to be scheduled at least 24 hours in advance via phone, fax or email.
Appointments for our Windsor and Healdsburg warehouses may be made via the following:
Fax: (707) 838-9658
Appointments for our Napa warehouse may be made by via the following:
Appointments for the next day need to be scheduled before 2:00pm for "out of state" orders and before 3:00pm for "California" orders.
The information needed for scheduling is:
If scheduling via inquiry sheet, they must be submitted before 11:00am in order to be scheduled for the next day pick up.
At the time of scheduling, the trucking company will be issued a pickup number (confirmation number). This number is the only information your trucker will need in order to pickup the load but will be required to have this number in order to pick up.
Scheduled Appointments that are missed
If a trucking company misses an appointment, please call (707) 838-6678 Ext. 220 or 202 to let us know. The appointment may be rescheduled for another day and time. The appointment can only be scheduled three times before the wineries are contacted and the product returned to stock.