Mis-ship Policy

All costs associated with the retrieval, re-routing or re-stocking of wine mis-shipped by the Co-op whereby the Co-op is determined to be at fault, will be invoiced by the winery to the Co-op at the actual cost billed to them or will be directly billed to the Co-op by a designated third party as mutually agreed by the winery and the Co-op.

Financial liability to the Co-op is limited to $1,000 maximum per incident or occurrence. The Co-op will use its best efforts and resources to diligently re-route, retrieve and/or re-stock such wine in a timely, efficient manner and to the full satisfaction of the winery.